The Pain of Leadership, Part 3: The Hidden Cost of Avoiding Pain
- James Benson
- Jun 26
- 4 min read

Churches often believe they are avoiding pain when, in reality, they are only transferring it.
A difficult decision comes before the leaders of a church. Maybe the budget is out of balance. Maybe a staff role is no longer sustainable. Maybe a ministry has outlived its usefulness. Maybe a volunteer is doing work that is ineffective or even harmful. Maybe a gifted person is being considered for leadership, but their spiritual maturity does not match their ability.
Everyone knows something has to be addressed.
But addressing it will hurt.
Someone may be disappointed. Someone may leave. Someone may accuse the leaders of being uncaring, unspiritual, or unchristian. A friendship may become strained. A family may withdraw. A long-time member may say, “This does not feel like my church anymore.”
So the leaders hesitate.
They tell themselves they are being patient. They tell themselves they are preserving unity. They tell themselves that now is not the right time. They tell themselves that the problem is not quite serious enough yet.
Sometimes that may be true.
Patience is a virtue. Timing matters. Not every concern requires immediate action. Leaders can create damage by moving too quickly, speaking too sharply, or acting without proper discernment.
But sometimes what we call patience is really avoidance.
And avoidance has a cost. Unaddressed pain charges compound interest.
When considering the acute pain and uncertainty of what a faithful decision might mean, churches often choose the chronic, familiar pain of the present. We prefer the pain we know to the pain we do not know. We would rather live with a problem we can name than face a consequence we cannot control.
So a church continues running expenses too high because reducing staff feels cruel.
A ministry continues even though it no longer serves the mission because ending it would grieve the people who remember when it was fruitful.
A volunteer continues in a role for which they are not well-suited because no one wants to hurt their feelings.
A person is nominated for leadership because they are successful, generous, available, or influential, even though their spiritual life raises serious concerns.
A pastor, elder, or staff member avoids a hard conversation because peace feels more Christian than honesty.
In each case, the pain has not gone away.
It has simply moved.
The budget absorbs the pain. The staff absorbs the pain. The congregation absorbs the pain. The mission absorbs the pain. The future absorbs the pain.
And eventually, the pain compounds.
Spiritual weakness rarely remains isolated. When churches repeatedly avoid faithful but painful decisions, a culture begins to form. People learn what will and will not be addressed. They learn that gifts matter more than maturity. They learn that loudness can delay action. They learn that longevity can shield dysfunction. They learn that sentiment can override mission.
Over time, mediocrity becomes normal. Then mediocrity becomes protected. Then anyone who questions the mediocrity becomes the problem.
This is one of the great dangers of pain avoidance. It often disguises itself as kindness.
We do not want to hurt someone, so we refuse to tell the truth.
We do not want to disrupt a relationship, so we allow unhealthy behavior to continue.
We do not want to seem ungrateful, so we praise faithfulness while ignoring fruitlessness.
We do not want to be accused of being unchristian, so we allow the mission of Christ to be weakened in the name of niceness.
But niceness is not the same thing as love.
Love seeks the good of the other person before God. Love tells the truth. Love protects the vulnerable. Love cares about the health of the whole body. Love does not confuse avoiding discomfort with pursuing peace.
There is a kind of peace that is not really peace. It is only the absence of visible conflict. Everyone knows what cannot be said. Everyone knows which person cannot be confronted. Everyone knows which ministry cannot be evaluated. Everyone knows which family cannot be disappointed. Everyone knows which donor cannot be challenged.
That isn't peace. It's managed anxiety. And managed anxiety is exhausting.
Churches can live that way for a long time. They can hold things together through politeness, sentiment, avoidance, and over-functioning leaders. But eventually, the bill comes due. Reserves run low. Volunteers burn out. Pastors become discouraged. Elders become passive. New people sense the dysfunction. Younger generations wonder why no one will say what seems obvious.
Pain avoidance promises safety, but it produces fragility.
Faithful leadership requires a different kind of courage. It requires leaders to ask not only, “Will this decision hurt?” but also, “What is being damaged because we refuse to decide?”
That question matters.
What is being damaged because we refuse to address the budget?
What is being damaged because we refuse to evaluate this ministry?
What is being damaged because we refuse to confront this behavior?
What is being damaged because we refuse to tell this person the truth?
What is being damaged because we refuse to admit that something beloved is no longer fruitful?
Those questions do not make the pain disappear. But they clarify the nature of the decision. They remind us that avoiding pain is not morally neutral. It has consequences.
In Scripture, Hezekiah is confronted with a future judgment that will come after his own lifetime. His response is chilling: at least there will be peace and security in his days. That temptation is not unique to Hezekiah. It lives in many leaders. It lives in many churches.
As long as there is peace in our time.
As long as the conflict does not happen during our tenure.
As long as the hard decision can be delayed until someone else has to make it.
But Christian leadership cannot be satisfied with peace in our time if we are merely handing dysfunction to those who come after us.
The church belongs to Christ. The mission belongs to Christ. The people belong to Christ. The future belongs to Christ.
That means leaders are called to more than preserving the familiar. They are called to seek faithfulness.
Sometimes faithfulness will hurt.
But avoiding pain does not avoid damage. It only hides the damage until it becomes harder to heal.
Churches don't avoid pain. They only choose which kind of pain they are willing to live with.
Faithful leaders learn to choose the pain that leads toward health.
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